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Taus Limited |
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Our TermsYou can check online by using the availability grid found by each product. If you have any queries and need to speak to someone, please call customer services on 01580 755527 We are sorry that we cannot always ensure permanent availability of all the items on our website, although we try very hard. Some goods sell much faster than we anticipate: lead times in the industry are also annoyingly long. If something is out of stock, we will always give you up to date information on delivery expectation. RETURNS & EXCHANGES If you are unhappy with your goods you may send them back for a refund or exchange within 7 days to: Taus Ltd PO Box 107 CRANBROOK Kent TN18 4WA NOTE ON JEWELLERY: For health and hygiene reasons no returns are available on earrings. Unfortunately, we cannot refund or exchange used or customer damaged items (statutory rights not affected). Please note that we are not responsible for return postage. When you return goods, please retain proof of posting from your shipper. Without this we cannot be responsible for any items that do not reach us. SECURITY Security is a major concern of customers who want to purchase online. We have put in place a system that is much safer than giving your credit card details over the phone or paying for an item in a shop. When you wish to buy the items you have selected, your browser makes a connection to the secure section of our website. This connection is different from a connection for normal Internet browsing. Your browser should show an icon (padlock) to indicate that it has made a secure connection. Depending on your browser settings, you may also get a message asking you if you want to continue and make the secure connection. We are using the very latest encryption technology. Any personal information you send to our secure server while the padlock icon is showing will be encrypted. This means no-one can intercept your details and read them. |
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